Reference

Terms That Cover How Your Account Works

These terms set out the rules for using your kamustot account — from how you open it to how withdrawals are processed through DANA, OVO, or GoPay. Access depends on local law and is available only where permitted in your region.

Account eligibilityWallet rules: DANA, OVO, GoPayWithdrawal conditionsAccount suspension policyJurisdiction notice
kamustot Terms That Cover How Your Account Works
HOW WE HANDLE YOUR DATA

Account Security and Data Handling Under These Terms

These terms define not just what you can do on the platform, but how we handle your account data, session records, and wallet transaction history. Here is how each area works in practice.

Data Retention

We keep account and transaction records for as long as required under applicable rules. You can request a summary of your data by contacting support with your account ID.

Account Security

Your login credentials are stored with encryption. If you suspect unauthorised access, freeze your account immediately through the security settings in your profile.

Cookie Use

We use session cookies to keep you logged in across pages. Functional cookies are on by default; you can adjust non-essential cookies in your browser settings at any time.

Requesting Changes

To update personal details tied to your account — name, wallet address, contact info — submit a request through live chat with supporting ID verification ready.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you need to raise a question about your account status, our support team handles these requests directly. Reach out through any of the channels below — we aim to respond to terms-related queries with a clear answer, not a copy-paste reply.

Live Chat Open the chat widget on any page of the site. Terms and account-status questions get routed to a dedicated team member, not a bot.
Email Support Send a written query to our support address. Include your account ID and the specific clause or issue so we can respond with the right context.
Account Help Page For wallet-specific questions — DANA, OVO, or GoPay transaction disputes — use the account help section linked in your profile dashboard.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — withdrawals, suspensions, wallet rules, and what happens if something changes.

Yes. Every transaction processed through DANA, OVO, or GoPay on your account falls under these terms. Wallet-specific conditions, like verification steps, are also covered here.

We publish the updated version on this page. Continuing to use your account after an update means you accept the revised terms. We recommend checking back after any long gap.

Yes, in cases of credential sharing, duplicate accounts, or suspected manipulation. We may act immediately to protect account integrity and notify you by your registered contact after.

Start with live chat or email support. Include your account ID and the specific transaction or policy point. We aim to resolve disputes directly before any further escalation.

The same terms apply across the platform. Access and account eligibility depend on local law in your region — so what applies in Surabaya is what applies anywhere in Indonesia.

Contact support through live chat with your account ID. We will prepare a summary of the data we hold on your account and send it to your registered contact address.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.